Curiosity takes off and lands…at the library! Sign up for the Text a Librarian Customer Newsletter – Subscribe Here! We landed on Mars again. High five! Ok, moving on… Updates This Week: * Sound Notifications – You now get the “whale” sound when a new chat comes in along with a “dink” sound during a […]
Category Archives: Virtual Reference
Adding Mosio’s Text a Librarian Reference Widget/Tab to your LibGuides | Library Chat Widget
Adding Mosio’s Text a Librarian Reference Widget/Tab to your LibGuides Special thanks to Kristen B. for the helpful info! In her own words… “As our resident LibGuides nerd, I played with a couple of ways of putting the code in. To put it in the footer [which places the tab on all pages], the process […]
6 Steps to Change Up Chat Reference | Virtual Reference Software Tips
Free Patron Support Tips via Email – Sign up! When it comes to virtual services, chat reference provides a quick, reliable, and direct way to answer questions and resolve problems. The benefits are numerous: librarians can perform an efficient reference interview, quotes and links can be exchanged seamlessly between participants, conversations can be archived by […]
The Best Meebo Alternative for Libraries: Mosio’s Text a Librarian
Mosio’s Text a Librarian now includes Chat + Text Messaging + Email + Website Support Tab Widgets The Best Meebo Alternative for Libraries: Mosio’s Text a Librarian We’d like to start by congratulating the Meebo team on being acquired by Google. We had the chance to meet with a few of them back when we […]
Library Thought Leaders Q&A: Courtney Young (Penn State Greater Allegheny)
Today’s library thought leader is Courtney Young, Head Librarian and Associate Professor of Women’s Studies and Penn State Greater Allegheny. Hi Courtney, thanks so much for your time, here we go…What does the idea of Patron Relationship Management in libraries mean to you? For me, Patron Relationship Management means a supportive collaboration. That includes getting […]
160 characters is a lot more info than you’d think (Mosio lets you send 320 or more, just in case)
We get asked how much information can be shared via text message. Not surprisingly, many people don’t think it is much, even considering the average mobile user manages to share a lot of info with friends, family and co-workers texting from their mobile phones. In 1984 when SMS (Text Messaging) was invented, Friedhelm Hillebrand decided […]
Library Thought Leaders Q&A: Lisa Carlucci Thomas
Today’s Library Thought Leader is Lisa Carlucci Thomas, Director of design think do. We have been exploring the idea of “Patron Relationship Management” (PRM) and it is the theme of this Q&A series. What areas of PRM are you seeing where libraries can benefit the most? What roles can mobile technologies play? Libraries employ a […]
New Text a Librarian Feature – Automatic Bit.ly Generator
Text a Librarian’s Bit.ly Linke Auto-Generator: More Links With Less Characters We have a handful of new features coming up over the next month, but wanted to quickly let you know about our Bit.ly generator, suggested by our customers as a “great to have” feature. Bit.ly is a handy URL shortening technology that makes it […]
“Text a Librarian? I didn’t know you could do that.”
We always wear our Text a Librarian T-Shirts (especially because we just got them in new colors). To work, on the weekends, whenever. Other than my “You Don’t Like Clowns?” tee from Headline Shirts, my Text a Librarian shirt starts the most conversations of any I wear. People always smile, some understand it immediately, some […]
Reasons to Use Mosio for SMS Text Message Reference at Your Library
This is a re-formatted version of our presentation that can be viewed on Slideshare, providing you with some basic information as to why more librarians choose Mosio to equip their libraries to communicate with patrons on the go. The full presentation is embedded below. Reasons to Use Mosio’s Text a Librarian Mobile Carrier Approved Text […]