See the Next Generation of Library to Patron Communications with Mosio @ ALA Midwinter

Mosio has something fun planned for all that visit our booth #2701 at ALA Midwinter this year and you really won’t want to miss it! Come see us and get your picture taken with one of America’s favorite literary giants and find out why Mosio is leading the way in Library Helpdesk Software. You can […]

TAL Customer News | Bring Home Gold…Visit the Library!

Bring Home Gold…Visit the Library! Sign up for the Text a Librarian Customer Newsletter here! (sent Friday, July 27) Hello! We realize the Olympic opening ceremonies are about to begin, so we’ll make it snappy.This is our first official edition of the Text a Librarian Customer Newsletter where we’ll announce new features, updates, news, etc. […]

6 Steps to Change Up Chat Reference | Virtual Reference Software Tips

Free Patron Support Tips via Email – Sign up! When it comes to virtual services, chat reference provides a quick, reliable, and direct way to answer questions and resolve problems. The benefits are numerous: librarians can perform an efficient reference interview, quotes and links can be exchanged seamlessly between participants, conversations can be archived by […]