Mosio Partners with Tshwane University of Technology for its First Library Solution in South Africa

Mosio Partners with Tshwane University of Technology for its First Library Solution in South Africa Leading virtual reference software for libraries, enabling two-way communications between staff and students via live chat, email, text messaging and Facebook, now available in South Africa FOR IMMEDIATE RELEASE Aug. 14, 2013 – PRETORIA, South Africa — Mosio for Libraries, […]

Free Trials of Mosio for Libraries

Hello! We now offer free trials of Mosio for Libraries so you can try out the system and experience how powerful virtual reference software can be. Receive and respond to patron questions via Live Chat, Text Messaging, Email and Facebook, all through a single, web-based interface. We guarantee you’ll be more efficient in your patron […]

Virtual reference from your Facebook page via the Facebook mobile and iPad apps with Mosio for Libraries

How to set up your library’s Facebook Page to launch your Mosio for Libraries widget inside of Facebook Mobile and iPad Apps. ^Yes, it’s a mouthful, but bear with us, this is pretty cool. Mosio recently launched a Facebook App enabling you to add your chat/email/text messaging widget to your Facebook Pages. The app is […]

[NEWS] Leading Virtual Reference and Patron Support Software, Mosio’s Text a Librarian is Now Mosio for Libraries

Leading Virtual Reference and Patron Support Software, Mosio’s Text a Librarian is Now Mosio for Libraries Mosio’s multi-channel support software enables librarians to respond efficiently to web chats, text messages and emails through a single, web-based dashboard. SAN FRANCISCO, CA Mosio, an award-winning mobile software company providing web-based messaging solutions for businesses and organizations, has […]

Buttons to Launch Your Mosio for Libraries Support Widget

Want to add a button to your website that launches your widget? Most libraries are able to add our widget code to their footer files or use our plugins for Drupal, Joomla! or WordPress, but others are using shared websites with their schools, cities, etc. While we offer an embeddable widget, if you do not […]

Mosio for Libraries Intro Video: Multi-Channel Ask a Librarian Software | Chat + Email + Text Messaging + Widgets

The Mosio for Libraries “trailer” video is live! A 1 minute, 45 second explanation of why more librarians are choosing Mosio for their virtual reference and Ask a Librarian software needs. Mosio enables libraries to receive and respond efficiently to questions from patrons via web chat, email, text messaging and support widgets for your website, […]

Moose Jaw Public Library’s Text a Librarian Service – Great Video Coverage (Canada)

This video popped up in our alerts and we thought it was so great we had to pass it along. Great job Moose Jaw Public Library in getting up and running and EXCELLENT work getting some news coverage!  

Updated Marketing Materials for Mosio for Libraries Clients

We’ve updated some of the patron marketing materials for Mosio clients using Text a Librarian to accommodate virtual numbers.   Text a Librarian Posters: mfl_tal_poster_template-2013 mfl_tal_poster_template-2013_PDF Text a Librarian Table Tents: MFL_TAL_TableTent_2013 MFL_TAL_TableTent_2013_PDF Phones:

Mosio for Libraries – Ask a Librarian Software | Condensed Webinar

We’ve been getting a lot of requests lately for more webinars on different days/times, so we went ahead and made a condensed webinar showcasing all of the features and functionality of Mosio for Libraries. Spend 15 minutes and see how Mosio saves librarians hours every month by combining patron communications normally splintered across channels into […]