Virtual reference from your Facebook page via the Facebook mobile and iPad apps with Mosio for Libraries

How to set up your library’s Facebook Page to launch your Mosio for Libraries widget inside of Facebook Mobile and iPad Apps. ^Yes, it’s a mouthful, but bear with us, this is pretty cool. Mosio recently launched a Facebook App enabling you to add your chat/email/text messaging widget to your Facebook Pages. The app is […]

42 Library-Related Memes [PHOTOS]

Here memes, there memes, everywhere meme-memes! Who doesn’t love them? We’ve compiled a list of 42 library related memes for your LOLing pleasure with identification of each (where possible) as to which is which. Enjoy! 1. Bad Luck Brian Doesn’t take out any books, library alarm still goes off.   2. Philosoraptor How do I cite […]

Moose Jaw Public Library’s Text a Librarian Service – Great Video Coverage (Canada)

This video popped up in our alerts and we thought it was so great we had to pass it along. Great job Moose Jaw Public Library in getting up and running and EXCELLENT work getting some news coverage!  

Updated Marketing Materials for Mosio for Libraries Clients

We’ve updated some of the patron marketing materials for Mosio clients using Text a Librarian to accommodate virtual numbers.   Text a Librarian Posters: mfl_tal_poster_template-2013 mfl_tal_poster_template-2013_PDF Text a Librarian Table Tents: MFL_TAL_TableTent_2013 MFL_TAL_TableTent_2013_PDF Phones:

Can personalized library customer service survive in our increasingly digital and mobile world?

The image of the library in the modern world is changing as rapidly as technology. Gone are the silent, cavernous collections guarded by scowling librarians. Libraries of today are as much about computers and information technology as they are about books. But, one of the things that has always made the library experience so special […]

4 Fresh Themes to Market Text Message Reference | Patron Support Tips

Free Patron Support Tips via Email – Sign up! 4 Fresh Themes to Market Text Message Reference Lisa Carlucci Thomas There’s been a noticeable trend shift in the past year: mobile is coming of age. More and more people are upgrading feature phones to smartphones, apps and mobile web sites are increasingly available and sophisticated; […]

How to Text a Librarian [VIDEO COMPILATION]

Hello! We found a batch of “how to” videos about Text a Librarian and wanted to share them in a single place where you can watch them. As we’ve recently mentioned, getting patrons to register their phones is the best way we’re seeing a serious increase in usage from libraries. If you’re looking for some […]

160 characters is a lot more info than you’d think (Mosio lets you send 320 or more, just in case)

We get asked how much information can be shared via text message. Not surprisingly, many people don’t think it is much, even considering the average mobile user manages to share a lot of info with friends, family and co-workers texting from their mobile phones. In 1984 when SMS (Text Messaging) was invented, Friedhelm Hillebrand decided […]

New Text a Librarian Feature – Automatic Bit.ly Generator

Text a Librarian’s Bit.ly Linke Auto-Generator: More Links With Less Characters We have a handful of new features coming up over the next month, but wanted to quickly let you know about our Bit.ly generator, suggested by our customers as a “great to have” feature. Bit.ly is a handy URL shortening technology that makes it […]

“Text a Librarian? I didn’t know you could do that.”

We always wear our Text a Librarian T-Shirts (especially because we just got them in new colors). To work, on the weekends, whenever. Other than my “You Don’t Like Clowns?” tee from Headline Shirts, my Text a Librarian shirt starts the most conversations of any I wear. People always smile, some understand it immediately, some […]