We thought this was pretty creative and there are varying comment types on the page itself (click on the image to visit the site), but our favorite: “My phone can’t even scan those…I need real libraries.” WE COULDN’T AGREE MORE! Still, this is a great street marketing idea, so we wanted to share it. Maybe […]
Category Archives: Text Messaging in Libraries
4 Fresh Themes to Market Text Message Reference | Patron Support Tips
Free Patron Support Tips via Email – Sign up! 4 Fresh Themes to Market Text Message Reference Lisa Carlucci Thomas There’s been a noticeable trend shift in the past year: mobile is coming of age. More and more people are upgrading feature phones to smartphones, apps and mobile web sites are increasingly available and sophisticated; […]
7 Things Library Customers Want NOW | Customer Service and Library Patrons
Free Patron Support Tips via Email – Sign up! 7 Things Library Customers Want NOW What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research […]
How to Text a Librarian [VIDEO COMPILATION]
Hello! We found a batch of “how to” videos about Text a Librarian and wanted to share them in a single place where you can watch them. As we’ve recently mentioned, getting patrons to register their phones is the best way we’re seeing a serious increase in usage from libraries. If you’re looking for some […]
Mosio’s Text a Librarian – Visit Booth #901 at ALA Annual – The Future of Patron Support Software
Until we figure out a way to offer kitten adoption at ALA conferences (we’ve definitely looked into it), we’re going to be at ALA Annual this year giving away our ever-popular Love Libraries QR Code Button, so come by and get one! New Features = Connecting With More Patrons SMS ALERTS: Text Message Alerts and […]
Text Messaging for Libraries – Mosio’s Alerts and Announcements Feature Guide
Text Messaging Alerts and Announcements – Stay in touch with more patrons on their mobile phones! Mosio’s Text a Librarian is the only mobile carrier certified text messaging solution built specifically for libraries, giving libraries the reliability and flexibility they need to stay top of mind for more patrons on the go. This quick instructional […]
Integrated Library Systems – All library software providers using text messaging need to do it the right way
Everyone is texting and it is not likely to be going away any time soon. That means libraries looking to communicate with patrons on their mobile phones need to rely on the best and most reliable ways for deploying mobile technologies. There is a lot of hype around mobile apps and we love them too, […]
Library Thought Leaders Q&A: Lisa Carlucci Thomas
Today’s Library Thought Leader is Lisa Carlucci Thomas, Director of design think do. We have been exploring the idea of “Patron Relationship Management” (PRM) and it is the theme of this Q&A series. What areas of PRM are you seeing where libraries can benefit the most? What roles can mobile technologies play? Libraries employ a […]
The ubiquity imperative and the economics of attention – The competition for patron engagement
“How many people with short attention spans does it take to screw in a light bulb-wanna go on a bike ride?” An article from Ryan Lawler on GigaOm the other day, the ubiquity imperative and the economics of attention shines a bright light on the importance of ubiquity among content companies clamoring for the attention […]
Text a Librarian Video Tours and Tutorials
Videos showing demos of a product or service are the best! We now have video tours / tutorials of Mosio’s Text a Librarian available on the Text a Librarian website. They were made as a way of showing how the service works for those unfamiliar with it, but also as a video training guide for […]