Tag Archives: public

Library News: Use Smart Phone as library card at the Westfield Library, Little Free Libraries Promote Love of Books, Library Catering on Wheels

Libraries go green, as the first solar-powered library opened in New Zealand. The library is entirely powered by 115 photovoltaic panels. Any energy generated beyond what the library needs will be sold back to the national grid. Additionally, the library has two charging stations for electric cars. Sustainable building elements are throughout the entire new library design.

First solar-powered library

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Library patrons in Westford, New Jersey can now use their smart phones as library cards. The CardStar app lets patrons save their library card barcode on their smart phones. Then they can scan the code directly off the phone to check out books.

Use Smart Phone as library card at the Westfield Library

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The Oakville Public Library is also joining the smart phone app trend, by offering an app that allows patrons to access their accounts. Patrons can place holds, renew checked out items, check library hours, search collections and download e-books and audiobooks.

Oakville Public Library launches new free smartphone app

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Here are some other library news items we found interesting.

Huntsville Public Library joins Houston technology network

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NYPL Releases Digital Collections API to the Public

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MissCo library system offers ebooks

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Learn new languages with library’s new electronic resources

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Greenle libraries now offer Zinio news link

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Tanzania: PM Unveils Pioneer E-Book Library

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Even in the digital age, libraries relevant to community

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Little Free Libraries Promote Love of Books

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Santa Clara County libraries promote early literacy skills

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Dig into reading this summer at New Orleans Public Library

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Cincinnati Library Reaches Card Milestone

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Abington Library’s Wired Wednesdays Digitize Patrons’ Experience

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Texas Library First Ever All-Digital Facility

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Flint Public Library offering free passes, discounts to state museums, more with Michigan Activity Pass program

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Library gearing up for summer projects, including children’s reading program

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Selma Library prepares to offer e-books

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The New York Public Library Announces Historic Agreement to Display Original Copy of the Bill of Rights

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Library Catering on Wheels

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Paramus Library column: New system helps optimize Bergen County libraries

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Grand Island library offers digital magazines

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Charleston County library offering free digital copies of magazines

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Orange libraries offer free technology training online

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Found and listed by Mosio for Libraries – Patron Support Software for Libraries. All copyright belongs to original owners.

7 Things Library Customers Want NOW | Customer Service and Library Patrons

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7 Things Library Customers Want NOW

What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a dynamic shift in expectations about how, when, and where to access information. Endless media streams, interactive news feeds, and autonomous research options provide numerous avenues for information-seeking customers. What factors draw their attention to the library, rather than a crowdsourced data channel, commercial service, or search engine?

1.    Convenience. Mobile customers use text messaging constantly and carry on multiple conversations concurrently. Libraries offering SMS services to manage reference, information, or patron relationships fit seamlessly into to this information exchange and can interact directly with the customers at the point of need.

2.    Community. Libraries serve an essential role as a leading provider of educational programs, local events, after school and family activities, and employment and business resource centers. Announcements, notifications, mailing lists, newsletters, and social media are effective options for community interaction, library marketing, and advocacy.

3.    Immediacy. Libraries partner with other libraries around the city, county, state, and country, and make use of these established networks to connect readers and researchers with necessary information. From integrated request systems to on-site kiosks, libraries support patron self-service, both inside and outside of library buildings.

4.    Accuracy. Librarians deliver experienced, trained, and intuitive support to readers and researchers seeking specific content. Rich collections are enhanced by a curator’s historical knowledge, detailed research questions are handled by subject specialists, and so on. Library services delivered via IM (instant messaging), allow librarians to handle complete questions while providing direct access to supporting documentation and online resources.

5.    Customization. Once accurate content is identified, librarians provide expertise, synthesis, analysis, feedback, and references, without bias, in the context of the inquiry.

6.    Privacy. Libraries’ privacy practices are published and non-negotiable: private records are not made public, sold to advertisers, or shared with other agencies.

7.    Service. Regular library users recognize the value of direct support, local context, and personal attention. These strengths, built and enhanced through patron relationships, set outstanding libraries apart from the competition.

About the Author
Lisa Carlucci Thomas is the Director and Founder of Design Think Do, providing innovation and technology consulting to libraries, publishers, and information partners. Follow Lisa on Twitter @lisacarlucci

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