Tag Archives: video

Mosio for Libraries Intro Video: Multi-Channel Ask a Librarian Software | Chat + Email + Text Messaging + Widgets

The Mosio for Libraries “trailer” video is live! A 1 minute, 45 second explanation of why more librarians are choosing Mosio for their virtual reference and Ask a Librarian software needs.

Mosio enables libraries to receive and respond efficiently to questions from patrons via web chat, email, text messaging and support widgets for your website, blog and electronic resources. We’ll stop typing now and you can just watch the video. :)

 

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Text a Librarian Video Tours and Tutorials

Videos showing demos of a product or service are the best!

We now have video tours / tutorials of Mosio’s Text a Librarian available on the Text a Librarian website. They were made as a way of showing how the service works for those unfamiliar with it, but also as a video training guide for new customers. You’ll also notice two new features coming up soon that are part of regular Text a Librarian packages. We’ll be announcing them officially soon enough, so for now you can watch and see if you can find them.

The first one, showing how to receive and respond to incoming patron text message questions is below or you can view all of them at www.textalibrarian.com/video-tour.php