Customization is Here – Upload Your Library’s Own Support Tab Hello! Support Tab customization is here! You are now able to upload your own Support Tab design (or use one of the 70 we have created in our Support Tabs Gallery). This enables you to create a Support Tab that has the look and feel […]
Category Archives: Announcements & News
Mosio’s Patron Support and Help Desk Software for Libraries [VIDEO]
Hello! This video explains all of the great reasons why more librarians choose Mosio. Our patron support software for libraries enables you to help more patrons wherever they are, faster. We offer simple copy/paste widget code for your website, blogs, content management systems and online resource areas. When patrons have questions, they click the tab, […]
Support Tabs for Library Websites – Mosio offers 70 different colors and types!
We just created a gallery of 70 support tabs for our customers to use and will be including the source file so you can make your own. They come in different colors, formats and text treatments to create a tab best suited for your website, blog or content management system. Mosio has created the best […]
Library Guide: Setting up Holiday Auto Responders with Mosio for Libraries
Setting up Holiday Auto Responders Happy Holidays! Here’s a quick tutorial on setting up holiday auto responders using Mosio. You’ve spent time creating great auto responders and with the holidays approaching you want to let patrons know your hours have changed, but don’t want to undo what you’ve already created. No problem! Set up holiday […]
Curiosity takes off and lands…at the library!
Curiosity takes off and lands…at the library! Sign up for the Text a Librarian Customer Newsletter – Subscribe Here! We landed on Mars again. High five! Ok, moving on… Updates This Week: * Sound Notifications – You now get the “whale” sound when a new chat comes in along with a “dink” sound during a […]
TAL Customer News | Bring Home Gold…Visit the Library!
Bring Home Gold…Visit the Library! Sign up for the Text a Librarian Customer Newsletter here! (sent Friday, July 27) Hello! We realize the Olympic opening ceremonies are about to begin, so we’ll make it snappy.This is our first official edition of the Text a Librarian Customer Newsletter where we’ll announce new features, updates, news, etc. […]
Mosio’s 3 Promises to Libraries (and Librarians)
This is re-posted from an earlier article we put out that some thought deserved it’s own spot on our blog. 🙂 Mosio’s 3 promises to libraries (and librarians), listed below. I don’t want to take any thunder out of the announcements we have coming up over the next two weeks, of which there are some […]
The Best Meebo Alternative for Libraries: Mosio’s Text a Librarian
Mosio’s Text a Librarian now includes Chat + Text Messaging + Email + Website Support Tab Widgets The Best Meebo Alternative for Libraries: Mosio’s Text a Librarian We’d like to start by congratulating the Meebo team on being acquired by Google. We had the chance to meet with a few of them back when we […]
Mosio’s Text a Librarian – Visit Booth #901 at ALA Annual – The Future of Patron Support Software
Until we figure out a way to offer kitten adoption at ALA conferences (we’ve definitely looked into it), we’re going to be at ALA Annual this year giving away our ever-popular Love Libraries QR Code Button, so come by and get one! New Features = Connecting With More Patrons SMS ALERTS: Text Message Alerts and […]
New Text a Librarian Feature – Automatic Bit.ly Generator
Text a Librarian’s Bit.ly Linke Auto-Generator: More Links With Less Characters We have a handful of new features coming up over the next month, but wanted to quickly let you know about our Bit.ly generator, suggested by our customers as a “great to have” feature. Bit.ly is a handy URL shortening technology that makes it […]