4 Ways Text Messaging Can Improve Your Patron Communications

A recent Pew study revealed that 80 percent of American cell phone owners use text messaging as a means of communication, sending or receiving an average of 41.5 text messages per day. For the 18-24 age group, 97 percent of cell phone owners text, sending or receiving an average of 109.5 texts per day. One […]

Getting More Patron Usage from your Text a Librarian Service | Best Practices from Mosio’s Text a Librarian

The video below is a recorded session discussing how we’re seeing libraries increase patron usage. Below is a transcript of the notes taken during the recording.   Increasing Patron Usage of your Text a Librarian Service:   Get patrons to register their phones.   The following conversation took place late in the evening as part […]