Four Reasons Online Customer Service Matters to Libraries

Four Reasons Online Customer Service Matters to Libraries A library’s power lies in the information it houses. Getting that information to patrons is the number one task of any librarian. We are lucky to live in an age where a library can extend its influence well beyond its walls, reaching patrons anywhere, anytime. A strong […]

Library News: Libraries to Become Community Publishing Portals, Getting library books to your e-reader – made easier, New library technology taking off

Lexington Public Library’s new program makes stops at 11 day care centers Read More Whitewright Public Library to offer eBooks and eAudiobooks Read More Libraries to Become Community Publishing Portals Read More Wayne Library launches mobile app Read More New Griffith library branch focuses on technology Read More Oh My Tech!: Getting library books to […]

Library News: Technology in libraries improves access to the legal system, Library joins digital age of books, Electronic lending and public libraries

Libraries teach students to be technology smart Read More Library to get new technology Read More New library technology taking off Read More Libraries Open Doors, Data to Digital Art Displays Read More Library begins iPad loan program Read More Berkeley library stays relevant with shift to digital Read More New Tampa Library is Going Digital […]

Library News Byte: Library offers new digital services, Vatican Library Goes Digital Under New Pope, Now, e-library for easy reading

Library Turns Tech Savvy Read More Library offers new digital services Read More Stamping out poverty as well as books? How libraries can support development Read More Harrisburg Library’s new automation system is live April 9 Read More Area libraries to join new system Read More Vatican Library Goes Digital Under New Pope Read More […]

Patron Support Tips: Technology Learning As Process

Technology Learning As Process What if we transformed the notion that technology is something to learn, and instead, cultivated an understanding of technology learning, and the support it requires, as a continuous action? This thought was fresh in my mind this week as I prepared my schedule for the South By Southwest Interactive (SXSW) conference […]

Library News: Library services go on-line, Survey shows U.S. still values libraries, Library to get New Inter-Library System

Checking out technology: E-readers at Adair County library Read More The greening of public libraries Read More Tacoma Public Libraries Mobile App Read More  ALA Honors Five Libraries for Offering ‘Cutting-Edge’ Technologies Read More Largo Library Checks In a New Checkout System Read More Death of library greatly exaggerated Read More Lodi Library to offer […]

Library News: Laptop-lending kiosks, Library attendance is higher than ever, Libraries Increase Book Digitization

S.F. library eyes laptop-lending kiosks Read More Despite drop in money, library attendance is higher than ever Read More Catching on: eBooks gaining popularity at area libraries Read More Africa must use digital libraries Read More Sno-Isle 1st libraries in state with new e-book system Read More African American History Month observed at Houston libraries […]

Customize Your Support Tabs / Widgets – Mosio’s Patron Support Software for Libraries

Customization is Here – Upload Your Library’s Own Support Tab Hello! Support Tab customization is here! You are now able to upload your own Support Tab design (or use one of the 70 we have created in our Support Tabs Gallery). This enables you to create a Support Tab that has the look and feel […]

Library News Update: Library of Congress – 170 billion tweets, e-book Checkout System, Libraries Transforming in the Digital Age

Library Stairs: A Newly Adorned Celebration Of Reading Read More Library of Congress digs into 170 billion tweets Read More Sonoma County Library unveils e-book checkout system Read More Book robot among features at new NC State library Read More 10,000 Smashwords E-books Acquired by Douglas County Libraries Read More Turning a new page: Libraries […]

Library News: Libraries See Opening as Bookstores Close, Kalamazoo Little Free Libraries, No Bedbug Risk From Books

Libraries See Opening as Bookstores Close Read More More Relevant Than Ever Read More At libraries, children find delight in reading to dogs Read More Libraries to get cheaper, faster book loan service Read More Kalamazoo Little Free Libraries promote literacy and community Read More E-readers on the rise, e-books checked out frequently at libraries […]