A Public Library Mosio patron writes, “We’ve been using Google Talk to notify us of new Text a Librarian questions. Now that Google Talk has been discontinued (and sort of replaced by Google Hangouts), we’re finding that Google Hangouts is not notifying us of new Text a Librarian messages. What do you recommend for a library […]
Tag Archives: tips
Four Ways to Promote Your Ask-a-Librarian Service
Your Ask-a-Librarian service is a powerful research tool for your patrons, most of whom have come to expect quick and easy access to information and answers. Here are four promotional ideas to get the word out and help your patrons take advantage of this service. 1. Instructional Sessions and Classes One of the best ways […]
How Important is Patron Privacy at Your Library? 5 Tips for Increased Security
I’ve never ever had a librarian tell me “we do not care about patron privacy or security at our library.” And come to think of it, I haven’t had them even say it’s not that big of a deal. Security breaches stink and they can be harmful as the news of Twitter’s secret information exposed […]