Google Talk Workarounds for Mosio for Libraries Notifications (Not Using Hangouts)

Virtual Reference Software Tips - Web Chat / Instant Message / Mosio

A Public Library Mosio patron writes, “We’ve been using Google Talk to notify us of new Text a Librarian questions. Now that Google Talk has been discontinued (and sort of replaced by Google Hangouts), we’re finding that Google Hangouts is not notifying us of new Text a Librarian messages. What do you recommend for a library in our predicament?”

To make sure you don’t miss out on any more of your Text A Librarian messages, we suggest the following workaround. Download a different chat client, such as either Pidgin or Trillian. We recommend Pidgin. When setting it up, enter your Google Talk email address in the section for accounts. Then use the client to view your messages.

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