RefStart: Virtual Reference + Social Media + Search =)

It’s official, RefStart is now LIVE! When Text a Librarian launched at ALA Midwinter in January earlier this year, we began hearing of the difficulties of managing all of the various virtual reference utilities, social networks, search engines and reference sites available. “I wish I could have everything in one place” became a current theme. […]

Using a Mobile / Cell Phone for SMS Text Message Reference Services at Your Library: Thoughts for Consideration

Why can’t we just use a phone to handle SMS reference services? We get that question a lot. It is a great question seeing as mobile phones provide the “truest” form of SMS communications – similar to listening to a vinyl album on a record player. Our answer usually goes something like this: You can…BUT… […]