A Year of Mobile Reference Simplified
What a year itâ€™s been?!
When we launched Text a Librarian at ALA Midwinter in Denver last January, we set out to provide libraries with a new, socially-relevant communication tool to reach more patrons, keep the user interface clean and easy-to-use and encourage ongoing feedback to make Text a Librarian the most useful mobile reference technology in the industry.
We continue to challenge ourselves each day to meet and exceed these goals by designing new features and functionalities (like RefStart) to increase efficiencies and improve user/patron experiences, and by showing how Text a Librarian can be used beyond questions and answers to add value to the service by presenting opportunities to utilize text messaging as a way to gather feedback, collect data, market libraries and engage patrons on a mobile technology that most of them own.
What we never expected?
Mosio was built on the notion of â€œhelpful people helping peopleâ€ via mobile questions and answers. We felt that Text a Librarian would be a welcomed service in the library industry. What we never expected was that the library community is one that encourages the open-flow sharing of information, ideas and technology that serve for the betterment of the whole. In hindsight, it makes perfect sense.
It is refreshing and inspiring to be a part of this community. It motivates us to listen, learn and want to contribute more.
Whatâ€™s next? More Mobile Technologies for Libraries
It is now very clear that mobile accessibility and services are must-have components of every library to accommodate on-the-go patrons with on-the-go technologies. Text messaging use continues to explode at a massive rate, and the mobile web is also sharply on the rise. These two mobile technologies individually provide efficient access to information and resources, and when offered in combination, ensure that every patron with a mobile phone has mobile access to your library.
We are dedicated to help you reach your mobile goals in 2010 and beyond by extending all of Mosio’s mobile solutions and services to libraries.
- Mobile websites
- Mobile systems integrations
- Mobile marketing (text message announcements, notifications, alerts, newsletters)
- Mobile web development
If your library is considering ways to mobilize beyond text message reference services let us know how we can make your mobile goals a reality.
We want to send a big THANK YOU to everyone who continues to support Text a Librarian in various ways. We greatly appreciate your ideas, suggestions and feedback.
All of our best in the year ahead!
The Text a Librarian Team
Questions, comments, feedback? Text us!
Text asktal + your message to 66746.