Streamline Patron Support, Rule Virtual Reference

All Channels, One Simple Dashboard
Chat + Text Messaging + Email + Facebook


Assist patrons more efficiently, online or on-the-go.


See Pricing and Plans See the Demo!
Watch the Mosio for Libraries Trailer - Patron Support Software

The all-in-one support tool for libraries


Patrons ask questions using PCs, tablets or mobile phones. Librarians type responses via our simple, efficient, web-based dashboard. See Plans and Pricing

Single Dashboard Access to Web Chat, Text Messaging and Email
The most efficient way to communicate with your library customers, whether they are on the web or out in the world. Respond to multiple inquiries at once, stress-free.

Work More Efficiently Across Departments or Branches
Take advantage of our answer templates, auto-responders and collaborative friendly features so one librarian can work alone or in a group.

Increase the Usage of Your Digital Assets Through Simple Integration
Be accessible at the "point of need" with support tabs for your website, blogs and online databases. Simple copy and paste code makes it easy.

Connect with patrons wherever they are

Click to Enlarge and Take a Tour

See all of your patrons in one place and interact with them across your customer service channels (Chat, Text Messaging and Email) from a single, simple dashboard.

More librarians choose Mosio

Easy to Implement
Increased Work Efficiencies
Multi-Channel Capabilities
Staff Training and Onboarding
Robust Reporting
Integration Friendly
Mobile Carrier Certified
Secure (SSL Technology)
API Availability
Friendly Tech Support

Designed with you in mind

CREATED FOR LIBRARIES
Developed with feedback from over 1,000 librarians. Patrons use support widgets or their mobile phones, librarians use a secure, web-based dashboard to respond to questions or send text message alerts.


LIBRARIANS WORK FROM ANY WEB-ENABLED COMPUTER OR DEVICE
No hardware to buy, no software to install. Log in from anywhere, be accessible everywhere you want to be.


GLOBAL COVERAGE: NOW AVAILABLE IN 21 COUNTRIES
US, Canada, UK, Australia, Spain, South Africa, Austria, Finland,
Germany, Hungary, Lithuania, Mexico, Netherlands, Norway,
Poland, Sweden, Switzerland and more!



See Pricing and Plans Sign up for a Webinar

Some examples of certified vendors and applications that integrate with our Patron Support Platform:

Interested in working together?

Featured Partner:

Learn more about Literati by Credo

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