All Channels, One Simple Dashboard
Chat + Text Messaging + Email + Widgets
Assist patrons more efficiently, online or on-the-go.
The all-in-one support tool for libraries
Patrons ask questions using PCs, tablets or mobile phones. Librarians type responses via our simple, efficient, web-based dashboard for as little as $14/month.*
Single Dashboard Access to Web Chat, Text Messaging and Email The most efficient way to communicate with your library customers, whether they are on the web or out in the world. Respond to multiple inquiries at once, stress-free.
Work More Efficiently Across Departments or Branches Take advantage of our answer templates, auto-responders and collaborative friendly features so one librarian can work alone or in a group.
Increase the Usage of Your Digital Assets Through Simple Integration
Be accessible at the "point of need" with support tabs for your website, blogs and online databases. Simple copy and paste code makes it easy.
Connect with patrons wherever they are
See all of your patrons in one place and interact with them across your customer service channels (Chat, Text Messaging and Email) from a single, simple dashboard.
More librarians choose Mosio
Easy to Implement Increased Work Efficiencies Multi-Channel Capabilities Staff Training and Onboarding Robust Reporting
Integration Friendly Mobile Carrier Certified Secure (SSL Technology) API Availability Friendly Tech Support
Designed with you in mind
CREATED FOR LIBRARIES Developed with feedback from over 1,000 librarians. Patrons use support widgets or their mobile phones, librarians use a secure, web-based dashboard to respond to questions or send text message alerts.
LIBRARIANS WORK FROM ANY WEB-ENABLED COMPUTER OR DEVICE No hardware to buy, no software to install. Log in from anywhere, be accessible everywhere you want to be.
WE HELP WITH DESIGN, SETUP AND TRAINING We'll put a quote together based on the specific needs of your library and help you get set up. Mosio makes it easy.
GLOBAL COVERAGE: NOW AVAILABLE IN 16 COUNTRIES
US, Canada, UK, Australia, Spain, South Africa and more...
Some examples of certified vendors and applications that integrate with our Patron Support Platform: