Single Dashboard Access to Web Chat, Text Messaging and Email
The most efficient way to communicate with your library customers, whether they are on the web or out in the world. Respond to multiple inquiries at once, stress-free.
Work More Efficiently Across Departments or Branches
Take advantage of our answer templates, auto-responders and collaborative friendly features so one librarian can work alone or in a group.
Increase the Usage of Your Digital Assets Through Simple Integration
Be accessible at the "point of need" with support tabs for your website, blogs and online databases. Simple copy and paste code makes it easy.
See all of your patrons in one place and interact with them across your customer service channels (Chat, Text Messaging and Email) from a single, simple dashboard.
Easy to Implement
Increased Work Efficiencies
Multi-Channel Capabilities
Staff Training and Onboarding
Robust Reporting
Integration Friendly
Mobile Carrier Certified
Secure (SSL Technology)
API Availability
Friendly Tech SupportCREATED FOR LIBRARIES
Developed with feedback from over 1,000 librarians. Patrons use support widgets or their mobile phones, librarians use a secure, web-based dashboard to respond to questions or send text message alerts.
LIBRARIANS WORK FROM ANY WEB-ENABLED COMPUTER OR DEVICE
No hardware to buy, no software to install. Log in from anywhere, be accessible everywhere you want to be.
WE HELP WITH DESIGN, SETUP AND TRAINING
We'll put a quote together based on the specific needs of your library and help you get set up. Mosio makes it easy.
GLOBAL COVERAGE: NOW AVAILABLE IN 16 COUNTRIES
US, Canada, UK, Australia, Spain, South Africa and more...
Some examples of certified vendors and applications that integrate with our Patron Support Platform: