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Text Messaging: The New 800 Number in Customer Service and Advertising Response

Augmenting Toll Free 800 Numbers With Mobile Text Messaging for Customer Service Americans are texting more than they’re talking, a trend that’s likely to grow more than slow down over the next 5-10 years. It’s easy and it’s quick. The popularity and usage of texting is no surprise as the on-the-go lifestyle ends up being […]

Posted byncDecember 1, 2009February 28, 2010Posted inbest mobile crm, mobile crm software, mobile phones, mobile reference, Mobile Software as a Service, Mobile Technologies, Net Promoter Score, online text messaging, SMS Text Messaging Customer Satisfaction, Text 66746 (MOSIO), Text a Comment, Text Messaging 800 Number, Text Messaging Customer Service, text messaging from a computer, Text Messaging Questions and AnswersTags: 800 number, mobile customer service, mobile software, mobile web, mosio, Net Promoter Score via Text Messaging, online text messaging, sms, sms text messaging, SMS Text Messaging Customer Satisfaction, Text a Comment, text messaging, text messaging from a pc, texting from a computer, toll free2 Comments on Text Messaging: The New 800 Number in Customer Service and Advertising Response

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