Video Tour of Mosio for Libraries 

Patron Support Software for Libraries

Please view our video tutorials below to see how Mosio's patron support software makes it easy to communicate with more patrons online or on-the-go.

Connect with More Patrons

Receive and respond to patron text messages with Mosio's patron support software for libraries.

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Be Available 24 x 7 x 365

Our custom auto responders let patrons know you received their question and they can have other helpful info on them as well.

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Outbound Text Messaging Capabilities: SMS Lists

Send patrons text message alerts and announcements with SMS Lists. This feature is tied seamlessly into your Text a Librarian microboard so if a patron replies, it'll pop up as a new question/inquiry.

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Outbound Text Messaging Capabilities: Quick Send

Address individual needs by sending fast, one-time messages with our Quick Send feature. This feature is also tied to your microboard so patrons can reply back.

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Answer Templates Save You Time

Respond efficiently to frequently asked questions with answer templates.

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Collaborative Features Let You Work Well Together

Multi-staff responding is easy with our collaborative features: I Got It, Commenting and Permalinks.

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