How Text a Librarian Works

How Text a Librarian works, read below for a full description

How It Works:

  1. Order Text a Librarian and choose a Microboard for your library.
    • A Microboard is a secure, web-based area where your mobile questions and answers will live.
    • Think of it as a password-protected message board online where questions are shown and answers are typed in.
    • To see an example of a Microboard, try our Demo!
  2. Patrons text questions to your Microboard with their mobile phones.
  3. Your Reference Desk Librarians receive the questions via your existing email and/or IM system.
  4. Librarians type their answers into the Microboard which are then sent back to your patrons as a text message.
    • Questions and answers can be archived and searched, serving as a "live" online knowledge bank.
    • They can also be used for training purposes or to see what questions get asked most frequently.

Other Uses:

  • Title Suggestions
  • Renewing Borrowed Items
  • Item and Service Requests

Would you like to learn more?

Try the Demo or find more reasons to use Text a Librarian.